Privacy Policy

Introduction

cobaltquanta S.L. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our payroll fintech services and visit our website.

Data Controller Information

cobaltquanta S.L. is the data controller for the personal data we process. We are registered in Spain with registration number B-83420917 and our registered address is Calle Mayor 197, Bilbao 48282, Basque Country, Spain.

Data We Collect

The data we collect depends on how you interact with our services. We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Information You Provide

• Contact information (name, email address, phone number)
• Company information and business details
• Account credentials and authentication information
• Payment and billing information
• Employee data for payroll processing (when you use our services)
• Communications with our support team

Information We Collect Automatically

• Device and browser information
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal data for various purposes based on different legal grounds. Here's how we use your information and the legal basis for processing:

Service Provision

• Processing payroll and related financial services
• Managing your account and providing customer support
• Processing payments and billing
• Ensuring compliance with legal and regulatory requirements

Business Operations

• Improving our services and developing new features
• Conducting analytics and research
• Preventing fraud and ensuring security
• Marketing and communications (with your consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• With trusted service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with business transfers or acquisitions
• With your explicit consent

International Data Transfers

As we operate across the European Union, your data may be transferred between EU member states. Any transfers outside the EU will be conducted in accordance with GDPR requirements, including appropriate safeguards such as adequacy decisions or standard contractual clauses.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Payroll data is typically retained for a minimum of 7 years to comply with tax and employment regulations. Marketing data is retained until you withdraw consent or for a maximum of 3 years from your last interaction with us.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to processing for direct marketing
• Right to withdraw consent: Withdraw consent at any time

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the information below:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).